FAQs

How do I pay for my order?

We accept two payment methods online, one is credit card. The other one is PayPal, you will be directed to the PayPal login page straightforward.

Can I pay through Paypal with my credit card?

Yes, you can choose the paypal option and you will be asked to fill in your credit card information to fulfill the transaction.

How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information will not stored in our servers.

How Long Does Shipping Take?

Shipping takes 1-2 weeks depending on location. Some distant areas can take a bit longer. But we will get to you. 

Do you guarantee delivery time?

Because the post office handles your shipment,we cannot guarantee the exact time of delivery.However,we will give you an idea of when the package will arrive.

What if my order delivery was delayed?

We definitely will deliver your order in time under normal circumstances. While, shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. 

How do I track my order?

We will email your tracking information as soon as your order has shipped. Usually your tracking number will be updated 3-7 days after your order has been shipped.